Shipping and Returns

At Olive Threads, we understand the importance of a seamless shopping experience for our customers. That's why we have carefully crafted our shipping and returns policy to ensure your satisfaction every step of the way.

Shipping

We process orders within 24 hours of purchase. When you place an order with Olive Threads, we strive to process and ship it as quickly as possible. Our dedicated team works diligently to ensure that your luxurious and sustainable bedding reaches your doorstep in a timely manner.

We offer free shipping on all orders within Australia, making it even easier for you to enjoy the comfort and elegance of our 100% French Linen products. For international orders, please contact us for shipping rates.

Once your order has been processed, you will receive a confirmation email with your tracking number. This allows you to easily track the progress of your package and anticipate its arrival.

At Olive Threads, we partner with trusted shipping carriers to ensure the safe and secure delivery of your order. If you encounter any problems with your shipment, please contact us, and we will assist you in resolving the issue.

Returns

We take pride in the quality and craftsmanship of our bedding products, therefore we offer a hassle-free return policy.

If you change your mind on your purchase, you may return any items within 30 days of receiving your order. To initiate a return, please contact us, and we will guide you through the process.

Once we receive your returned items, we will issue a refund to your original form of payment.

It is important to us that you are completely satisfied with your Olive Threads purchase. If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to reach out to our customer support team. We are here to help!